"Double Eleven" enlargement, Cummins and Zhongtong did this.

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The 100 billion-level online retail turnover, the billion-dollar express order, and the annual “Double Eleven” are the feast of the carnival, and it is an arduous test for the fast-running logistics industry. As the power allocation strength of the express logistics team, Cummins provides a full range of efficient attendance support for the logistics team, helping the efficient fleet of the “Double Eleven” logistics peak fleet.

Hard verification power

To be “efficiently attending, mission must be achieved”, it is essential to ensure that the team has reliable and strong power. With strong power, stable and reliable, safe and efficient hard verification, Cummins family's F, B, D, L, M, X, Z series star products are favored by Chinese express delivery companies.

According to statistics, more than 15,000 express express vehicles equipped with Cummins engines have been active in the “Double Eleven” logistics line this year, and are well-known in China, such as Zhongtong, Shentong, Yuantong, Yunda, SF, China Post, Jingdong, Baishi and Debang. The express logistics enterprise fleet provides powerful power to help the “Double Eleven” travel efficiently.

Customized Integrated Service Assurance Program Full Value Chain Supports Large Teams for Effective Attendance

In order to ensure the efficient travel of logistics fleets, in addition to providing hard-core product security, Cummins has also introduced its rich experience in large-group customer service and efficient attendance in China to provide direct customized services for China Express Express fleet customers. .

From the configuration of the vehicle power chain to the vehicle operation, provide customized support solutions for customer application scenarios, such as: improve fuel economy of vehicles, reduce TCO costs, improve parts availability, speed up service response, and improve maintenance timeliness. Sex, until the replacement of post-market services and used cars, provides full value chain support for Express Express fleet users.

Early deployment ensures attendance

According to reports, this year's "Double Eleven" peak period of the industry's postal express mail business is expected to reach 2.8 billion pieces, the average daily processing capacity of about 350 million, twice the daily processing capacity, it is likely to refresh the number of packages again The new record, each express logistics company is facing unprecedented challenges.

In order to win this year's "Double Eleven" express delivery, Cummins has prepared for the major institutions in China to carry out the "Double Eleven" express special operation guarantee activities for Zhongtong, Pinjun, SF, Yunda and other express express fleets. Provide proactive service assurance to ensure vehicle reliability and efficient attendance.

As early as 3 months ago, Cummins efficient attendance team cooperated with Zhongtong Express's distribution centers in Huai'an, Jinan, Hangzhou, Shijiazhuang and Pinjun Logistics Huazhong Distribution Center to carry out efficient attendance projects and implement 7*24-hour on-the-go service. Safeguard mechanism, establish CIHR (self-service within the fleet customer site), improve the maintenance timeliness and quality of vehicles; at the same time, for the "Double Eleven" logistics peak, customize professional high-efficiency attendance support plan, in vehicle inspection, training, zero Early deployment of component support and other aspects to achieve optimal attendance support.

Cummins helps double eleven high-speed attendance all the way Cummins helps the double eleven high-speed attendance all the way

Vehicle Detection: Detailed inspection of engine and vehicle conditions to eliminate any potential safety hazards. And for daily operations, guide and urge users to use the vehicle correctly, reduce fuel consumption, reduce vehicle maintenance costs, and improve vehicle service life.

Training: Organize Cummins service technicians to provide basic knowledge of engine and vehicle, safety and fuel-saving driving training for fleet drivers at major distribution centers. In addition, for the service dealers of the fleet, provide electronic control and post-processing maintenance technical training to enhance the comprehensive service capabilities.

Component Front: The service parts inventory is placed in front of the main distribution center to ensure that parts are available quickly during the “Double Eleven” period.

Early deployment in vehicle inspection, training, parts and components, etc. Cummins staff in vehicle inspection, training, parts and components, etc.

Ultra-fast response tracking

In addition, during the “Double Eleven” peak period, Cummins Group customer sales support team cooperated with Zhongtong and other express delivery companies to establish a complete and fast line guarantee mechanism. Experienced service support personnel stationed in Shanghai, Hangzhou, Wuxi and Huai'an of Zhongtong Express. Six important distribution centers in Jinan and Shijiazhuang, and Cummins' service support team in each region established a direct service support hotline for all 34 distribution centers in China Unicom Express to ensure the tracking of the “Double Eleven” logistics peak period. , respond quickly.

Reading volume: Source: Cummins China Author: Yue Feng

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