Before the 28th of this month, the new ticket price list and the specific ticketing policy will be announced. For ground transportation, the pricing of 1200 lines will be re-created to ensure that the current fare is smoothly linked to the new fare.
According to the introduction of the Municipal Transportation Commission, after the implementation of the ticket reform, the passenger flow in the local direction of rail transit may be transferred to the ground bus. The bus and subway industries will closely monitor and prepare for the deployment of capacity and the allocation of vehicles in advance.
Yesterday, the Beijing Youth Daily reporter learned from the Municipal Traffic Commission that rail transit is expected to complete the hardware upgrade, upgrade and testing of the equipment software 20 days ago. Before the 28th of this month, the new ticket price list and the specific ticketing policy will be announced.
According to reports, in terms of rail transit, 28 days ago, at each station entrance, exit hall, passage, ticket office (or ticketing system) increased eye-catching fare chart, ticketing process and ticketing policy. In terms of ground transportation, it is estimated that 45,000 old credit card machines will be added and renewed, and the pricing of 1200 lines will be re-created to ensure the smooth connection between the current fares and the new fares.
Add 3,600 station staff on-site Q&A After the new fare is implemented, the eye-catching fare chart, ticketing process and ticketing policy will be added at each station entrance, hall, passage, ticket office (or ticketing system).
Aiming at the implementation of the fare ticket system, the ticket sales, ticket checking, ticket replenishment, inquiries, abnormal handling of the entrance and exit gate tickets, and the increase of the workload of illegal ticket evasion will be increased. 3,600 station personnel will be added to ensure the station staff are familiar. The ticket processing system is related to the ticket processing rules and operational procedures.
The subway completes the system software and hardware upgrade rail traffic is expected to complete the third-party automatic ticket inspection system risk assessment work before December 10, complete the equipment software hardware update upgrade and test work 20 days ago, to ensure that the system guide conditions are available before 27 days; New fare system. At that time, the number of on-site duty personnel will be increased by about 1,200 person-times to improve the ability of rapid fault handling and emergency support.
The ground bus is expected to add and update 45,000 old credit card machines, replace 180,000 logos, 26,000 children's height limit signs, issue 2000 line rate cards, 600 rate machines, and upgrade 45,000 credit card machines. Line rate. Re-manufacturing the pricing chart of 1200 lines, processing 41,000 data, standardizing and replacing 460 station names, and standardizing and adding 877 stations.
The capacity of the subway may be transferred to the ground bus. According to the introduction of the Municipal Traffic Commission, after the implementation of the ticket reform, the passenger flow in the local direction of the rail transit may be transferred to the ground bus. The bus and subway industries will closely monitor and prepare for the deployment of capacity and the allocation of vehicles in advance. In particular, 746 bus lines connected to the four new rail transit lines will further optimize the adjustment of bus stops and improve transfer efficiency. The rail transit shall formulate an optimization plan for the train operation plan of the road network in advance, and prepare three sets of reserve vehicles for each line, and promptly open the passengers according to the passenger flow situation.
The bus fare will be inquired in real time. The bus group will use the night shift line and the customized bus line as the entry point to complete the application of 215 bus line mobile phone query software, and publish it through hotline, website, Weibo, WeChat, electronic station card and other carriers. At that time, the bus arrival time and bus fare will be available in real time.
It is understood that 3009 new energy and clean energy buses will be updated by the end of the year. Add seats and transfer channels to the conditional stations to assemble ventilation and air conditioning equipment, and improve the escalator voice prompting equipment. Completed the improvement of the environment of 100 bus stops, added station sheds and guardrails to further improve the waiting environment.
Passengers must be resolved before the price adjustment of the subway. The relevant person in charge of the Beijing Metro said that it will promptly handle and respond to new questions. On December 28th, the Beijing subway and public transportation will be adjusted, and the subway will last for 7 years with the end of the two-yuan one-vote system. "What to do if you stop or get out of the station, do you deduct the highest price?" "Buy a one-way ticket, what should I do if the trip changes midway?" With the price increase of the subway, passengers began to worry about a series of problems. Beijing Youth Daily reporters found out that passengers' concerns mainly focused on charging distance, queuing tickets, missing cards, and changing trips in the middle, but these problems are not unsolvable. The Beiqing Daily reporter found that cities such as Shanghai and Guangzhou have solved the above problems.
The relevant person in charge of the Beijing Subway said that after the implementation of the new fare, the relevant units and departments will promptly handle and respond to various problems encountered during the passenger ride.
One question: What should I do if the subway is back in the wrong station?
Ms. Sun, a citizen, said that when she was in the subway, she had been sitting in the wrong place or sitting on the counter several times. It used to be 2 yuan, and it didn’t involve money. Now, how can I charge Ms. Sun’s heart is gone. "Whether sitting in the wrong station to return or sitting around the ring, how to calculate the charges? Is it according to the translation distance or the tracking system on the card, can track the actual distance?" Netizens also thrown similar questions.
Field experience: It is understood that both the Shanghai Metro and the Guangzhou Metro are calculated according to the shortest distance.
Second question: What should I do if I don’t have a card on the exit?
During the process of taking the subway, passengers sometimes have to go out of the station without brushing the card to get out of the station, so how much will it cost to re-enter the station?
Field experience: According to the official customer service introduction of Shanghai Metro, according to the passenger information provided by the passengers, the actual distance will be deducted, but passengers cannot be avoided. Guangzhou Metro customer service said that if you do not brush the card when you leave the station, you must make up the minimum driving fee when you enter the station again, and update the ticket information to be able to swipe the station again. Although this method seems to be more economical, it is necessary to go through the formalities to update the information after entering the station again. It will take a lot of time to queue up. "If the card is successfully swiped during the first pit stop, the card is not swiped when the station exits, and the card is not swiped after the second pit stop. If the card is used for the first time, if it is within 240 minutes from the first card swipe, then According to the mileage of the first inbound to the second outbound; if the second outbound time is more than 240 minutes from the first inbound time, the maximum price (usually 14 dollars) is deducted, and the timeout is deducted. Fee." A customer service introduction, but this situation is more extreme, rarely occurs.
Three questions: How do you count the money when you don't brush the card when you enter the station?
When passengers take the subway, they often encounter situations where they do not know if they are not able to brush the card when they enter the station. "Which is the charge for the re-printing? Is the whole journey?" Some passengers questioned on Tencent Weibo.
Foreign experience: Like the outbound situation, the Shanghai Metro will replenish the ticket according to the passenger information provided by the passenger. Guangzhou Metro is divided into two categories. If there is no card or one-way ticket, the maximum fare of the line network where the gate station is located needs to be replenished; there is a card, but the balance is lower than the minimum limit, and the highest fare needs to be replenished; The balance is sufficient, the name of the inbound is provided, and the actual distance is deducted.
Four questions: What should I do if I change my itinerary?
Originally took the subway from A to B, but there was something wrong in the middle of the trip, which is also a practical problem that many passengers will encounter during the ride. If there is a cartoon, you can change the itinerary at will, and there is no actual impact. If you have a one-way card, what should you do if you change your itinerary?
Foreign experience: Beiqing Daily reporter learned that Shanghai Metro and Guangzhou Metro are generally passengers at the ticket vending machine to choose the end of the ticket purchase. If the fare purchased is greater than the actual ride fare at the time of exit, the ticket will not be refunded; if the fare purchased is less than the actual ride fare, the difference will be replenished at the exit. In fact, the fare is only related to the distance. Although the ticket is selected at the end, it is not only possible to take this route, as long as the mileage matches the fare. In other words, both the Shanghai Metro and the Guangzhou Metro are charged according to the actual subway mileage.
Five questions: There is more money in the card. Is it possible to real name if you are afraid of losing it?
Some passengers are worried about the need to recharge a card after the price increase. If the real name system is not implemented, the cost of losing the card is very high.
Foreign experience: Beiqing Daily reporter learned that the subway cards in Shanghai and Guangzhou are not real-name systems. Some passengers suggested that they can use the bank card to brush the POS machine for recharging. At present, Shanghai can only use cash, there is no credit card recharge equipment, and Guangzhou has a good ETS machine in the subway station, you can recharge the bank card.
Six questions: Is the subway evasion strategy a good one?
When there was news of public transportation price adjustment, there were various evasion strategies prepared by passengers on the Internet. In this regard, the Municipal Transportation Commission said that for all kinds of "flight ticket" Raiders, the revised method of management of fare use has been taken into account, and the time of staying in and out of the station will be used as a limit to prevent abnormal card swiping.
Foreign experience: According to a survey conducted by Beiqing Daily, in fact, many subway lines that are charged by mileage in China have certain restrictions on the time spent in the subway.
The effective time limit for passengers in Guangzhou to pass the vehicle from the gate to the gate is determined according to the farthest distance allowed by the network, the speed of the train and the reasonable time required for passengers to pick up and transfer, specifically from the Guangzhou Metro. The company announced clearly at each station. If the time limit is exceeded, the passenger must pay the fare at the highest fare of the one-way route. If the passenger takes a ride and both times and overtakes, the fare of the one-way one-way fare of the gate station network shall be paid, except for the reasons for the operation of the Guangzhou Metro.
After the Shanghai Metro takes the ticket into the toll zone, it must go out of the toll zone within a reasonable time. If it exceeds the reasonable time, the ticket should be replenished according to the lowest fare of the network.
The time limit for passengers in Shenyang Metro to check the card from the inbound gate to the exit gate is 150 minutes. The effective time limit for passengers in Hangzhou Metro from the gate to the gate is 180 minutes.
Since the time limit for swiping is restricted, it is impossible for one person to do two cards, and there is a subway exchange group in the online chat group. There are a number of similar groups on QQ. If you change your name to a certain place to travel to a certain place, you can add groups and find people who are roughly opposite to you to change tickets at the middle distance. Beiqing Daily reporter Jiaqun found that although a member of the QQ group has already grown and has grown, there is basically no actual pairing success.
"In fact, I think this is not as good as a certain price. If you need to change tickets every day, you need time to fully match. There are two people who have to wait for the ticket exchange twice a day. It is difficult to guarantee the time." The netizens in the group said.

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